Terms and Conditions

Welcome to our online interior design shop! These terms and conditions (“Terms”) govern your use of our Website and any purchases you make from the brands featured on our Website. By using our Website, you agree to be bound by these Terms.

1. Products and Services

1.1. Chulo Design S.L. offers a range of interior design products for sale on our Website.
1.2. We reserve the right to modify, update or discontinue any product or service offered on our Website at any time without prior notice.

2. Payment

2.1. All prices displayed on our Website include VAT (IVA) and are in Euros, unless otherwise stated. We accept payment by credit card, debit card, or PayPal.
2.2. We reserve the right to modify the prices of our products at any time without prior notice.

3. Delivery

3.1. To place an order, you must be over 18 years of age and have a valid payment method.
3.2. Once your order has been confirmed, we will provide an estimated delivery time.
3.3. We are not responsible for any delays or issues related to the delivery of your order. In such cases, please contact the carrier or logistics provider directly.
3.4. We will send you a shipment confirmation email once your order has been dispatched.
3.5. You have the right to cancel your order at any time before it is shipped.

4. Returns

4.1. If you are not satisfied with your purchase, you may return the product purchased on our Website within 30 days of receipt, as long as it is in its original condition and packaging.
4.2. To initiate a return, please contact us at info@chulointeriors.com and provide us with your order number and reason for return. We reserve the right to refuse returns if the product is not in its original condition or if the return is requested after the specified time period.
4.3. Refunds will be issued to the original payment method within 14 days of receipt of the returned product.

 

5. Warranties

All products sold on our Website are covered by the manufacturer’s warranty, which varies depending on the brand and product. Please refer to the manufacturer’s warranty information for details. In addition, under the Spanish Civil Code, you have the right to request a repair or replacement of a defective product within a reasonable timeframe after purchase.

6. Liability

While we strive to ensure that the products sold on our Website meet the standards set by the brands, we are not responsible for any defects or issues related to the products sold by the brands. In such cases, customers should contact the brand directly for assistance. Our liability to you for any loss or damage arising from the use of any products purchased from the brands featured on our Website is limited to the price paid for the product. Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

7. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from these terms and conditions or your use of our Website shall be subject to the exclusive jurisdiction of the courts of Marbella, Spain.

8. Changes to these Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. We will notify you of any changes to these terms and conditions by posting the revised version on our Website. By continuing to use our Website after any such modifications or updates, you agree to be bound by the revised terms and conditions.

9. Contact Us

If you have any questions about these terms and conditions or our Website, please contact us at Chulo design S.L., Camino de la cruz s/n, Lomas del Rey B4, 2D, 29602, Marbella, Malaga

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